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This effectively made all future communication impossible to Brainmass support staff. Exactly what I had expected, a student looking for paid others to do their work for them.

I spent one to two hours researching and writing an effective answer that would give the student tools and a understanding of exactly what the schoolwork question was asking. The first day I replied to the students 2 posting pool work no one ever picked up my postings. The second day I received a poor rating of one out of five stars from BOTH students who finally read my posts. In other word just do their homework for them.

None liked my help which was structured to allow them to understand the problems and do the work themselves. I explained to one student that my answer to their questions , which was suppose to be a questions on lack of understanding, coming directly from them and not verbatim school work questions, would help them in doing the work themselves and for me to do the actual work, as they quite obviously wanted from me was professionally unethical.

They said I defrauded them out of their money, what money? I resigned immediately from Brainmass after I found out the true nature of this type of online student professional business model. Respond to this report! Monday, December 07, Wednesday, May 15, Thursday, March 28, One thing strongly advocated by the company is a strong code of ethics. That includes NOT completing assignments for students. Unfortunately there are many students looking for others to complete their assignments and if the expert does not do that, two things apparently happen.

First, the student gives the expert a low rating on the BioMass site. Second, the student files complaints with sites like Rip-Off, as evidenced by some of these reports. Those experts who maintain their integrity could get fewer postings in the future.

I just got out of clinical practice and can only go by my own experience. There are many patients who go to see the doctor to get better. There is also a select few who will go in order to get their own "drugs of choice. So how to weed them out? Perserverance driven by a passion that education is inherently valuable.

And probably a low-dose of suspicion. Thursday, March 07, Our team of editors are the front line staff that review and edit all the content developed by Experts. Forgot to mention that too Michael!!

Friday, October 26, BrainMass has been a leader in online tutoring and study help since BrainMass does offer help to students in college. We bring together students who need homework help that they arent getting from their professors or TAs with graduate students and professionals who are interested in earning some extra cash.

We do require that our Experts provide their credentials to BrainMass to ensure that all of our Experts meet the standards required to join our team. We do not accept tutors who are not enrolled in or graduates of a Masters degree program.

This ensures that students receive only the best, educated, help from our Experts. Michael did not carefully review all aspects of his contract, the training manuals and aids provided by our team, and all the other resources available to him during his 3 days career as an Expert at BrainMass. This was only one of his several areas of purposeful ignorance. Regarding Michaels complaint about emails: We have a notification system that allows Experts to choose how often they would be notified of new questions.

Experts can choose to have as few as two emails per day notifying them of any new questions added to our site in the last 12 hours. Had he reviewed the materials he was given properly he would have known this. Later, he says that students would ask for assignments instead. To clarify, students do not receive completed assignments, tests, exams, or papers from our Experts. For a math question, an explanation of the formula may be involved, for an English question, the historical background of the topic may be needed.

Students and potential Experts are invited to check some of our samples that are available for free at: Michael insists that the two questions he addressed were not picked up paid for by the students, but this is false.

Both responses were picked up within 48 hours of completion. Our non-payment policy http: That did not apply in Michaels case and Michael acknowledges his own untruth in his very next sentence: They were certainly paid for by the students because students cannot rate responses that they have not read, and they cannot read responses that they have not paid for.

Students use the rating system to identify any problems or concerns they have. They can also leave feedback. When students are not satisfied we require that Experts respond to the complaints. If the complaint is not valid, our Operations team can remove the rating.

In most cases however, the issue is a misunderstanding, and the student and Expert are able to come to a compromise that ensures the help needed is received.

In Michaels case, no compromise was possible, and so these students were refunded as they had paid for completely unacceptable responses. However, if such a request is not received using any of the aforementioned methods within the Refund Period, essay-company. Should the Paper delivery be delayed due to unexpected circumstances, from the side of essay-company.

Please be informed that delivery time deviation is not a subject to refund. Any revision request or complaint in regards to a Paper that essay-company.

Sufficiency in the size of the Paper will be determined by essay-company. In case a request for revision is not submitted within the Revision Period, essay-company. Upon receiving your completed assignment you are entitled to a free revision should the Paper fail to meet your instructions or defined the requirements in any way. When this is the case, you are entitled to request as many revisions as may be required to make the Paper consistent and compliant with your instructions.

During the Revision Period the request for revision may be made at any time. All revisions must be based on the original order instructions. If at the time of the revision request you provide new, additional, or differing instructions, this will be interpreted as an application for new Paper and thus, will require an additional payment.

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Essentially, verification procedure involves, inter alia, confirming that the order is authentic and that the cardholder is aware of charges by placing a phone call to them, and in certain cases by requesting some additional documents to be submitted for verification to our Risk Department. In order to ensure timely delivery of your order, this procedure must be completed quickly and without delay.

Therefore, it is vital to provide accurate and valid phone numbers. Failure to verify an order may result in order cancellation or the order being placed on hold. You consent to our processing your personal information for the purposes of providing the Services, including for verification purposes as set out herein. You also consent to the use of such data for communicating with you, for statutory and accounting purposes. You acknowledge that you have read and consented to essay-company. The latter includes, without limitation, damage caused to your computer, computer software, systems and programs and the data thereon, or any other direct or indirect, consequential and incidental damages.

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